Availability

Our Guarantee
Equipment | Things to Ask a DJ Before Hiring

There are many details that go into planning a special event. JPL offers professional, reliable, and quality entertainment. We want you to be 100% satisfied. More importantly, we want you to be delighted (and we expect that you will be), so we give the following guarantee to every customer:

• If you are not happy with our service, we will refund your deposit! That's right! Simply explain the problem so that we may take steps to insure that it is not repeated in the future. Your event will receive our full attention. You deserve nothing less.
• You will receive a personal entertainment consultation carefully covering all the details of your occasion. The consultation will be held prior to the event. If we cannot meet in person, we will do so by phone/fax/email. This allows us to organize and personalize your gathering in advance, and prevents the headaches of having to make last minute decisions at the event. To ensure that no details are lost, we will help you fill out one of our party planners.
• We are always available to discuss details of your event by telephone, fax, or email. We will give you our cell phone numbers so that you can quickly reach us in case of an emergency. The week of the event we will check back with you to make those last minute confirmations.
• We will arrive on time! Our sound system will be set up and sound checked before your guests arrive.
• All staff will be dressed appropriately whether that entails formal, semi-formal or casual. If you are having a party with a theme, a costume may be the proper attire. Whatever the event, we will dress appropriately. There is never an added fee for formal attire. We will also be sure to properly say your new name! How terrible is it when people can't even pronounce your name? We practice saying your name before we announce it, as well as all other members of the bridal party!
• We will use only professional sound equipment. Your party will NEVER have to end early due to equipment failure. Our main speakers are elevated on stands to project the sound above the crowd, not into them. Proper speaker placement allows coverage of a large area without having to use high volume levels. Our equipment is rack mounted, professionally boxed and appears attractive. During cocktails and dinner we play music softly enough so that guests can carry on conversations without having to shout. When it's time to dance, the music volume is increased.
• We will always be friendly, open, and respectful to guests, clients, and any other professional staff at the event (even if these persons are abusive to us).
• We will cooperate with staff. If the banquet manager requests something that is at odds with the customer, we will try and work it out between them.
• We will conduct ourselves professionally. We will treat you and your guests with professional courtesy. We will work hard to keep objectionable lyrics out of our show and keep it "family friendly."